With OwnerRez, you can grant access to Staff Members or Portal Users (whether owners, cleaners, maintenance staff, etc.) to view calendar availability and perform actions like blocking off time or viewing owner statements. Each user gets a separate login, and OwnerRez Users can configure a variety of access to one or more properties, including the ability for a single property to share multiple owners.
OwnerRez Users can also create a branded Portal Login page rather than using the OwnerRez sign-in page for Portal Users to access. This is sometimes known as a "white-labeled" Client Portal.
Team Access Area
Everything is managed in the Team Access area. OwnerRez users can navigate to the Team Access area by clicking on the left navigation menu and selecting Team Access.
Portal User vs. Staff Member Access
Sometimes it can be difficult to determine whether to grant Portal User or Staff Member Access. Below we go into more detail about both of them, along with links to both the Portal User and Staff Member Access support articles.
Portal User Access allows owners, cleaners, maintenance staff, etc. to view availability calendars and perform actions like blocking off time or viewing owner statements. Each Portal User gets a separate login, and you can configure access to one or more properties or owners.
Staff Member Access allows access to Staff Members with complete, limited, or read-only OwnerRez access. Each Staff Member gets a separate login, and you can configure access to one or more properties.