Surcharges Common Issues & Questions

Short-term vacation rental surcharges are additional fees charged on top of the base rental rate when booking a vacation property. These fees help cover various operational costs and services related to maintaining and managing your short-term vacation rental property for guests.

If you haven't read our Surcharges Overview support article, we recommend reading it first. While not comprehensive, this article provides a list of questions not found elsewhere.

How do I configure a Per Pet Per Stay: Charges per pet per stay pet fee?

Follow the instructions in our Pet Fee support article, with this configuration in the Amount section.Follow the instructions in our Pet Fee support article, with this configuration in the Amount section.

How do I configure a Per Pet Per Night: Charges per pet per night pet fee?

Follow the instructions in our Pet Fee support article, with this configuration in the Amount section.Follow the instructions in our Pet Fee support article, with this configuration in the Amount section.

How do I configure a Flat fee for all pets per stay: Charge one flat fee for all pets per stay pet fee?

Follow the instructions in our Pet Fee support article, with this configuration in the Amount section.Follow the instructions in our Pet Fee support article, with this configuration in the Amount section.

How do I configure a credit card processing fee?

Follow the instructions in our Rate Adjustment Fee support article, and select either Booking Fee or Reservation Fee in the Category dropdown list.Follow the instructions in our Rate Adjustment Fee support article, and select either Booking Fee or Reservation Fee in the Category dropdown list.

Alternatively, you could create a discount for guests who choose certain payment types, such as checks or Venmo. Follow the instructions to configure a Supplemental Manual Discount to apply manually to eligible bookings.