Cleaning fees cover professional deep cleaning between guests, laundry services, restocking supplies, and maintaining health standards. They ensure consistent cleanliness, protect your reputation, and separate cleaning costs from nightly rates. OwnerRez Standard Cleaning Fees, both regular and optional short-stay, are pre-configured fees applied to all direct bookings, and synced to your channel integration listings (e.g., Airbnb, Vrbo).
Cleaning Fee
Navigate to Settings > Surcharges > + Create Surcharge > Cleaning Fee.
Enter your Description, Amount, and if desired, your optional Short-stay Cleaning Fee.
Is Taxable
For complete information, see the Is Taxable section of the Standard Surcharges Overview support article.
Conditions
For complete information, see the Conditions section of the Standard Surcharges Overview support article.
Options
For complete information, see the Options section of the Standard Surcharges Overview support article.
Property Management
Expense
For complete information, see the Expense section of the Standard Surcharges Overview support article.
Commissions
For complete information, see the Commissions section of the Standard Surcharges Overview support article.
Channel Caveats
Airbnb
For a complete explanation of Airbnb's Cleaning Fee surcharges, see the Cleaning Fees section on our Airbnb Surcharges support article.
Vrbo
See the Vrbo section of our Rate & Fee Differences support article.
Booking.com
The OwnerRez Booking.com (BDC) channel integration does not support Cleaning Fees. However, you can log into your Booking.com Extranet and create a fee that will be applied to bookings as appropriate.