Optional guest fees allow vacation rental owners to offer premium amenities without inflating base rates, giving guests choice and control while generating additional revenue from those who value specific services like pool heat or welcome amenities, such as flowers or concierge services. OwnerRez Supplemental Optional Surcharges are pre-configured fees applied to all direct bookings that guests can manually select during the direct booking process.
- Optional Fee
- Is Taxable
- Multiplier
- Conditions
- Options
- Property Management
- Guest Booking Experience
- Channel Caveats
Optional Fee
Navigate to Settings > Surcharges > + Create Surcharge > Supplemental Surcharges > Optional Surcharge.
Select a category for your Optional Fee from the Category dropdown list.
Enter your Description and Guest Explanation.
In the Amount Type section, select a fixed amount per stay or night, or a Percentage of rent or subtotal per stay.
Is Taxable
For complete information, see the Is Taxable section of the Supplemental Surcharges Overview support article.
Multiplier
Learn more by reading the Multiplier section of our Supplemental Surcharges Overview support article.
Conditions
For complete information, see the Conditions section of the Supplemental Surcharges Overview support article.
Options
For complete information, see the Options section of the Supplemental Surcharges Overview support article.
Property Management
Expense
For complete information, see the Expense section of the Supplemental Surcharges Overview support article.
Commissions
For complete information, see the Commissions section of the Supplemental Surcharges Overview support article.
Guest Booking Experience
Guests can select the optional surcharge or fee in the Optional Add-Ons section and then the Update Quote Charges & Total during the booking process.
After selection and updating, the optional fee is displayed in the description of charges.
Channel Caveats
Airbnb
See our Airbnb Surcharges support article for a complete explanation of Airbnb's surcharges.
Vrbo
See the Vrbo section of our Rate & Fee Differences support article.
Booking.com
The OwnerRez Booking.com (BDC) channel integration does not support Optional Fees. However, you can create an OwnerRez messaging template and trigger to offer optional services to your BDC guests.