Our Channel Management feature is extremely powerful and can greatly simplify your channel advertising. Learn how it works by reading our Channel Management overview article. A core part of our Channel Management is the Calendar Import/Export process which keeps your OwnerRez calendar in sync with channel calendars.
This article provides a walk-through guide for configuring calendar import/export for TripAdvisor. You need a calendar import and export for TripAdvisor, so make sure to configure both.
Importing calendar from TripAdvisor
Log in to TripAdvisor and go to the Calendar menu at the top.
Select a property at the top, then click "Export" under the right side-bar.
In the resulting screen that comes up, copy the link to clipboard so that you can use it in OwnerRez in the next step.
In OwnerRez, open the same property and go to the Calendars tab. Under the Import tab, click Import Calendar and paste in the same URL that you copied from TripAdvisor. By default, the Listing Site and Name fields should fill in as TripAdvisor.
Choose "Bookings Only" for Import Events. The channels can create "ghost" bookings as guests start, but don't finish, the booking process (abandoned shopping carts). The "Bookings Only" option prevents those from mistakenly blocking your calendar.
If this is the first time you are importing this calendar, check the "Include Past Events" checkbox so you'll have history of old bookings.
Click Save at the bottom to finish.
If you have any questions about the other settings on the calendar import page, read our general overview on configuring calendar imports or consult the Common Issues & Questions support article.
Exporting calendar to TripAdvisor
Log in to TripAdvisor and go to the Calendar menu at the top.
Select a property at the top, then click "Import" under the right side-bar.
In the resulting screen that comes up, choose the "Other" option.
In the resulting window that opens, type in "OwnerRez iCal" in the bottom Name Your Imported Calendar box.
The top box that says "Paste the calendar's export link" needs to be filled in with a calendar export link from OwnerRez. To get that link, do the following...
In a new browser tab, while leaving open the current window, going into OwnerRez and go to Settings > Channels > Calendar Import/Export and click the Export tab. A list of your OwnerRez properties will show with an export link next to each one.
Find the property you are currently working on and copy the export link for that property. Go back to the TripAdvisor window and paste the export link from OwnerRez into the "Paste the calendar's export link" box. Then click Import to save and finish.
If you have any questions about calendar exporting, read our general overview on configuring calendar exports or consult the Common Issues & Questions support article.