OwnerRez is a property, inquiry, and booking management service for the managers and owners of vacation rentals. It grew out of our own frustration with having to manually handle reservations, schedule, accept, and record payments... all the paperwork administrivia that computers are good at and people aren't.
So, we created OwnerRez to do all that work for us! Once we got it running to our satisfaction, we figured it would be helpful for you, too. Whether you have one vacation rental property or hundreds, OwnerRez is designed to make your life easier, your work quicker, and your guests happier.
- Centralize Your Guest Communication: Manage guest messaging from Airbnb, Vrbo, Booking.com, and SMS in our Unified Inbox. No more logging into multiple platforms throughout the day—respond to everyone from a single dashboard and never miss an opportunity.
- Know What's Working: See exactly which listing sites and marketing channels are bringing you bookings. Make smarter decisions about where to invest your time and advertising budget based on real data, not guesswork.
- Get Paid Faster and Easier: Let guests pay by credit card instantly through secure online payments. Schedules future payments and security deposits quickly based on the card info the guest entered, and then processes those future payments and security deposits without you lifting a finger.
- Stop Chasing Payments: Automated payment reminders go out on your behalf, and the system tracks what's paid and what's outstanding. You'll always know your booking payment statuses without having to manually check spreadsheets or send awkward "just checking in" emails.
- Let Guests Book on Their Time: Enable instant booking confirmations 24/7, even when you're sleeping or on vacation. Guests get immediate responses, and you get more bookings without being tied to your phone.
- Protect Yourself Legally: Automatically collect electronically signed rental agreements from every guest. The system converts them to PDF and stores them securely, ensuring you're covered in the event of disputes.
- Respond Instantly to Inquiries, Even When You Can't: Set up intelligent inquiry auto-responses that send personalized replies based on property availability, guest questions, and booking type. Your response time remains fast even on your busiest days.
- Embed Booking Tools on Your Website: Add professional booking widgets and contact forms directly to your website, enhancing your online presence and streamlining the booking process. Capture direct bookings without paying hefty commission fees to listing platforms.
- End Double Bookings Forever: Automatically sync your calendar across all listing sites in real-time. When someone books on Airbnb, your Vrbo calendar updates instantly—no manual adjustments, no awkward guest conversations about mistakes.
- Update Once, Publish Everywhere: Change your rates, availability, house rules, property photos, or description, all in one place, and OwnerRez pushes those updates to all your connected listing sites simultaneously. What used to take an hour now takes one minute.
- Integrate With the Tools You Already Use: Connect seamlessly with dynamic pricing tools like PriceLabs, smart locks, cleaning services, and accounting software. Build a tech stack that works together, rather than managing disconnected systems.
- Make Decisions Based on Real Data: Our reporting system is top-notch and outperforms our competitors' hands down. Compare this year's performance against last year's in seconds, spot trends before your competitors do, and identify your most profitable properties and seasons. After all, there's no point in building powerful software if you can't use it to track your progress and make smarter business and marketing decisions.
- Access Your Complete History: Search, filter, and sort through all your inquiries, quotes, bookings, and payments instantly. Find that guest from two years ago or pull reports for tax season in seconds, not hours.