Booking.com (BDC) Bookings not following OwnerRez Rules
Multiple Rate Plans
BDC allows Hosts to set up multiple Rate Plans within the Extranet. OwnerRez only maps to one (commonly the "Standard" rate but not always called this) until we get the new API completed.
Other rate plans can be "Child" rates that base pricing off of the mapped plan, or can be independent.
Child Rate plans do not pass along rules with the rate mapping, so any rules such as Minimum Nights, Lead Time, or Max Booking Window will be ignored as well as Arrival/Departure restrictions.
/rateplansbdc provides this information to clients.
Booking came in violating rules
When a BDC booking comes in violating property rules, always check the Rate Plan details that BDC sends. You can see this on the booking's Channel tab:
The "rate_id" may vary from the mapped property on its own, or if it matches check the line below for "rewritten_from_id" which will likely show a different ID (its name is usually visible there too).