Zoho Desk Smoothening

This support article is under construction 👷

Please pardon the incompleteness while we work on this. We have made the article visible in the meantime because the content may be useful.

Tips and tricks for Zoho Desk customization.

Max Height Adjustment for SA Panel

Zoho has a max height on the panel that needs to be worked around with some CSS in order for all of the SA info to be displayed. If you're noticing that some of the SA details are being cut short, follow these steps to add CSS to your browser.

  1. Add a browser extension that allows you to create/manage custom CSS
  2. Go to Zoho Desk, then click on that extension
  3. Click on Create Script or Write new Style
  4. Make sure any "URL starts with" settings aren't too long (so that it matches all Zoho Desk URLs)
  5. Add the CSS in the body and Save.
.zd_v2-rightpanelwidgets-rhsextension { max-height: none !important; }
.zd_v2-widgetcontainer-iframeDiv { height: 80vh !important; }