Update August 5, 2026

New Features

  • Introducing the new OwnerRez Setup Wizard to guide new users through initial account configuration Beta
  • Add Airbnb extended cancellation opt-out toggle for property listings

Enhancements

  • Improve Template and Trigger Library navigation and layout
  • Add new in-app keyboard shortcuts and help pop-up
  • Improve messaging buttons on Booking and Quote Overviews, organized by channel type
  • Add in-app account announcement when Airbnb/Vrbo channel integration is ready to go live
  • Upgrade Booking.com messaging to support guest self-service requests, including early check-in, late check-out, parking, and other requests
  • Improve the Optimize for Airbnb offer detection and expiration handling

Tweaks

  • Send notifications when Airbnb New Listing Discount expires

Bug Fixes

  • Add section anchors and IP whitelist guidance to API errors documentation
  • Ensure Booking Summary report "Compare with" dropdown is enabled
  • Fix Help & Resources flyout opening behind Ask Rezzy popup on mobile
  • Ensure Booking Overview > Guest Info > Repeat Guest links are clickable
  • Ensure discounts with listing site conditions are properly displayed on the Confirm & Pay guest form
  • Ensure that duplicate phone numbers are not created for returning guests
  • Prevent Confirm & Pay guest form errors when a quote has duplicate optional surcharges
  • Prevent hosted site multi-property map failures when property name contains only numbers
  • Prevent owner booking condition errors for triggers and tag automations
  • Prevent Airbnb review failures when not recommending a guest with all positive ratings
  • Prevent a single property from connecting to multiple listings on the same channel integration
  • Ensure Repeat Guest and Problem Guest badges are displayed on inquiry and quote overviews
  • Improve Schlage door lock integration to detect false connection failures
  • Fix missing booking and property IDs in Lynnbrook two-step payment transactions
  • Recover missing guest billing address from Stripe during security deposit submission
  • Ensure owner search results are updated immediately after editing contact information
  • Ensure Vrbo promo discounts are created correctly
  • Fix duplicate phone validation error message on Confirm & Pay guest form
  • Fix "Couches Couch" bed-type label on in-app Security Deposit rules page
  • Prevent guests from signing rental agreements until all required custom fields are completed on My Stay
  • Fix Airbnb "The Space" fields to match property description override fields
  • Fix guest-requested portal links that are incorrectly marked as manually sent by the user rather than by the system
  • Prevent rental agreement guest form errors
  • Prevent Airbnb service-fee VAT from being double-counted when split across multiple payouts
  • Include totals row in summary report exports to match on-screen preview
  • Fix date rendering and selection under Arabic (Saudi Arabia) and other non-Gregorian calendars
  • Fix Quality Center errors for accounts with many properties and bookings
  • Prevent security deposits from being collected on PM-locked bookings
  • Prevent duplicate Airbnb guests from triggering errors on the channel integration settings page
  • Ensure credit card options are displayed on security deposit guest forms for custom/offline bookings
  • Ensure Rezzy AI responds accurately regarding availability
  • Ensure guest payment sources are correctly indicated 
  • Improve PointCentral door code integration to limit sync errors
  • Ensure email notifications reference the correct property when guests have multiple bookings
  • Fix Airbnb listing failures for hotel-class properties by enforcing content rules and correcting defaults for space types
  • Ensure listing and booking settings are pushed to Airbnb and Booking.com after initial sync errors
  • Ensure Booking Overview Requirements accurately reflect My Stay completion status
  • Improve Owner and PM payout statements, Payment, Refund, Security Deposit, and Credit card processing report load times for accounts with many deposits
  • Improve Owner payout statement load times when bookings have refunds
  • Improve QuickBooks sync speed when deleting many items
  • Improve Automatic host review speeds for accounts with many bookings
  • Prevent door lock integration code retry errors when all locks have been removed from the property
  • Prevent Airbnb channel integration import from incorrectly excluding Airbnb from fees for unrelated properties
  • Restore incorrectly imported Airbnb surcharge criteria applied to existing surcharges
  • Prevent security deposit release refund errors
  • Truncate WhatsApp contact names when a contact's profile name exceeds 32 characters