Create a FAQ Page

Here is an example of a FAQ page you can add to any OwnerRez-hosted site by following the steps below:
Example Site

How to add this to an OwnerRez-hosted site:

  1. Go to the OwnerRez hosted site and select Create Page > Custom.
  2. Set the title to FAQ, menu display text to FAQ, and the slug to faq.
  3. In the content box, click the Edit HTML Source button, then paste the code below:
    <div class="container-fluid">
    <div class="row"><br />
    <div class="row">
    <div id="accordion" class="panel-group" role="tablist" aria-multiselectable="true">
    <div class="panel panel-default">
    <div id="headingOne" class="panel-heading" role="tab">
    <h4 class="panel-title"><a class="collapsed" href="#collapseOne" data-toggle="collapse" data-parent="#accordion" aria-expanded="false" aria-controls="collapseOne"> How long does it take to list my property on each channel? </a></h4>
    </div>
    <div id="collapseOne" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingOne">
    <div class="panel-body">
    <ul>
    <li>OwnerRez Direct Booking Website<br />
    <ul>
    <li>You can have your very own direct booking site up and running in a matter of minutes! Take direct booking and build your brand awareness. <a href="/vacation-rental-website-builder">Get started here</a>.</li>
    </ul>
    </li>
    <li>Airbnb
    <ul>
    <li>Airbnb's self-service onboarding tool allows you to get your properties inside OwnerRez listed publically on Airbnb within minutes.&nbsp;<a href="/support/articles/channel-management-api-integrations-airbnb-setup-connecting">Get started here</a>.</li>
    </ul>
    </li>
    <li>Vrbo
    <ul>
    <li>Getting your properties listed on Vrbo typically takes 5-7 business days.&nbsp;<a href="/support/articles/channel-management-api-integrations-vrbo-setup-connecting">Get started here</a>.</li>
    </ul>
    </li>
    </ul>
    </div>
    </div>
    </div>
    <div class="panel panel-default">
    <div id="headingThree" class="panel-heading" role="tab">
    <h4 class="panel-title"><a class="collapsed" href="#collapseThree" data-toggle="collapse" data-parent="#accordion" aria-expanded="false" aria-controls="collapseThree"> How soon will I hear back from OwnerRez support? </a></h4>
    </div>
    <div id="collapseThree" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree">
    <div class="panel-body">
    <p>Typically you should receive a response back within 24 hours. As a 100% remote company, the OwnerRez team is spread across 7 time zones and 3 countries. If you ever have a question or would like to request a free 1 hour jumpstart call, <a href="/contact/us">write to us via our contact page.</a></p>
    </div>
    </div>
    </div>
    <div class="panel panel-default">
    <div id="headingFour" class="panel-heading" role="tab">
    <h4 class="panel-title"><a class="collapsed" href="#collapseFour" data-toggle="collapse" data-parent="#accordion" aria-expanded="false" aria-controls="collapseFour"> What are OwnerRez&rsquo;s active customer support hours? </a></h4>
    </div>
    <div id="collapseFour" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingFour">
    <div class="panel-body">
    <p>As a fully remote company, the OwnerRez team spans across 7 distinct time zones and operates within 3 different countries. Our dedicated support team remains readily available to address your inquiries through email during standard business hours, from 8:00 AM to 5:00 PM.</p>
    </div>
    </div>
    </div>
    <div class="panel panel-default">
    <div id="headingFive" class="panel-heading" role="tab">
    <h4 class="panel-title"><a class="collapsed" href="#collapseFive" data-toggle="collapse" data-parent="#accordion" aria-expanded="false" aria-controls="collapseFive"> Can I import my listing data from Airbnb and Vrbo? </a></h4>
    </div>
    <div id="collapseFive" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingFive">
    <div class="panel-body">
    <p>YES! OwnerRez has built in tools for importing data directly from your Airbnb or Vrbo public listing pages. Take a look at our support doc <a href="/support/articles/listing-content-import">here.</a></p>
    </div>
    </div>
    </div>
    </div>
    </div>
    </div>
    </div>
  4. Replace the highlighted text with your own content. The example shows you multiple options, such as a bullet-point answer with links, a short answer with a link, and a short answer with no link.
    Note: Don't worry if the FAQs in the content box don't open and close; it will work right on your live site. 
  5. Check out your test site or live site (if you have set up your own domain) to see the results! This is what yours should look like if you followed the steps correctly: Example Site

Pro Tip: You can copy and paste the example code above into ChatGPT, Claude, Gemini, etc., and ask it to replace the example FAQs with your own list of FAQs. Once it returns the corrected code, simply copy and paste it into the HTML editor box mentioned above to replace everything there, then save and close.

For example, your prompt could look like this:

I'd like you to give me code in the same format as the following, but use these FAQs:


Q: What is the best restaurant close by?
A: Our favorite restaurant is Mama's Fish House located at 799 Poho Pl, Paia, HI 96779. Be sure to make a reservation ahead of time!

Q: Is there the option for early check-in?
A: Yes! If our cleaners finish up early, you are more than welcome to check in early. Please reach out ahead of time to confirm.

Q: What is a must see while staying in Maui?
A: You should check out Waimoku Falls! It's a nice hike through a bamboo forest.


Code to use as reference:

<div class="container-fluid">
<div class="row"><br />
<div class="row">
<div id="accordion" class="panel-group" role="tablist" aria-multiselectable="true">
<div class="panel panel-default">
<div id="headingOne" class="panel-heading" role="tab">
<h4 class="panel-title"><a class="collapsed" href="#collapseOne" data-toggle="collapse" data-parent="#accordion" aria-expanded="false" aria-controls="collapseOne"> How long does it take to list my property on each channel? </a></h4>
</div>
<div id="collapseOne" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingOne">
<div class="panel-body">
<ul>
<li>OwnerRez Direct Booking Website<br />
<ul>
<li>You can have your very own direct booking site up and running in a matter of minutes! Take direct booking and build your brand awareness. <a href="/vacation-rental-website-builder">Get started here</a>.</li>
</ul>
</li>
<li>Airbnb
<ul>
<li>Airbnb's self-service onboarding tool allows you to get your properties inside OwnerRez listed publically on Airbnb within minutes.&nbsp;<a href="/support/articles/channel-management-api-integrations-airbnb-setup-connecting">Get started here</a>.</li>
</ul>
</li>
<li>Vrbo
<ul>
<li>Getting your properties listed on Vrbo typically takes 5-7 business days.&nbsp;<a href="/support/articles/channel-management-api-integrations-vrbo-setup-connecting">Get started here</a>.</li>
</ul>
</li>
</ul>
</div>
</div>
</div>
<div class="panel panel-default">
<div id="headingThree" class="panel-heading" role="tab">
<h4 class="panel-title"><a class="collapsed" href="#collapseThree" data-toggle="collapse" data-parent="#accordion" aria-expanded="false" aria-controls="collapseThree"> How soon will I hear back from OwnerRez support? </a></h4>
</div>
<div id="collapseThree" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingThree">
<div class="panel-body">
<p>Typically you should receive a response back within 24 hours. As a 100% remote company, the OwnerRez team is spread across 7 time zones and 3 countries. If you ever have a question or would like to request a free 1 hour jumpstart call, <a href="/contact/us">write to us via our contact page.</a></p>
</div>
</div>
</div>
<div class="panel panel-default">
<div id="headingFour" class="panel-heading" role="tab">
<h4 class="panel-title"><a class="collapsed" href="#collapseFour" data-toggle="collapse" data-parent="#accordion" aria-expanded="false" aria-controls="collapseFour"> What are OwnerRez&rsquo;s active customer support hours? </a></h4>
</div>
<div id="collapseFour" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingFour">
<div class="panel-body">
<p>As a fully remote company, the OwnerRez team spans across 7 distinct time zones and operates within 3 different countries. Our dedicated support team remains readily available to address your inquiries through email during standard business hours, from 8:00 AM to 5:00 PM.</p>
</div>
</div>
</div>
<div class="panel panel-default">
<div id="headingFive" class="panel-heading" role="tab">
<h4 class="panel-title"><a class="collapsed" href="#collapseFive" data-toggle="collapse" data-parent="#accordion" aria-expanded="false" aria-controls="collapseFive"> Can I import my listing data from Airbnb and Vrbo? </a></h4>
</div>
<div id="collapseFive" class="panel-collapse collapse" role="tabpanel" aria-labelledby="headingFive">
<div class="panel-body">
<p>YES! OwnerRez has built in tools for importing data directly from your Airbnb or Vrbo public listing pages. Take a look at our support doc <a href="/support/articles/listing-content-import">here.</a></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>