Each channel has a set of rules and policies you can configure on the channel API settings in Settings > Channel Integrations. This area allows you to override those settings for this specific property.
Extended Cancellation Policy
The Airbnb Extended Cancellation allows guests to cancel for a full refund, for an additional fee, up to 24 hours before check-in, and hosts still receive full payment per their cancellation policy. OwnerRez has added the ability for hosts with moderate, limited, firm, or strict cancellation policies to opt out of Airbnb's Extended Cancellation directly in their Channel Rules settings.
Check out the Airbnb Extended Cancellation by navigating to Properties > your specific Property > Listing Content > Channel Rules > House Rules & Cancellation Policy > Change > Cancellation Policy > Airbnb > Decline extended cancellation. The Decline extended cancellation is unchecked or opted in by default, and hosts can check it to opt out to offer Airbnb's Extended Cancellation to guests.
Also, see the Non-refundable Discount section of our Airbnb Discounts support article.
House Rules
Airbnb house rules show whether a property is suitable for children (ages 2–12) and infants (under 2). Guests traveling with kids can confirm a stay fits their family's needs before they book. OwnerRez includes a "Special Considerations" field in the Property House Rules section for Airbnb channel-integrated properties, allowing hosts to describe features that may pose safety risks to children or infants. It is automatically populated with relevant text based on existing child and infant safety rules, ensuring that hosts retain important safety information on their listings without needing to make manual updates.
Hosts can add children and infant safety House Rules by navigating to Properties > your specific Property > Listing Content > Channel Rules > Change > House Rules > Airbnb Special Considerations.