Channel Rules

This support article is under construction 👷

Please pardon the incompleteness while we work on this. We have made the article visible in the meantime because the content may be useful.

Each channel has a set of rules and policies you can configure on the channel API settings in Settings > Channel Integrations. This area allows you to override those settings for this specific property.

Extended Cancellation Policy

The Airbnb Extended Cancellation allows guests to cancel for a full refund, for an additional fee, up to 24 hours before check-in, and hosts still receive full payment per their cancellation policy. OwnerRez has added the ability for hosts with moderate, limited, firm, or strict cancellation policies to opt out of Airbnb's Extended Cancellation directly in their Channel Rules settings.

Check out the Airbnb Extended Cancellation by navigating to Properties > your specific Property > Listing Content > Channel Rules > House Rules & Cancellation Policy > Change > Cancellation Policy > Airbnb > Decline extended cancellation. The Decline extended cancellation is unchecked or opted in by default, and hosts can check it to opt out to offer Airbnb's Extended Cancellation to guests.CCheck out the Airbnb Extended Cancellation by navigating to Properties > your specific Property > Listing Content > Channel Rules > House Rules & Cancellation Policy > Change > Cancellation Policy > Airbnb > Decline extended cancellation. The Decline extended cancellation is unchecked or opted in by default, and hosts can check it to opt out to offer Airbnb's Extended Cancellation to guests.