New Features
- Introducing Homes & Villas by Marriott Bonvoy as an official channel integration Coming Soon
- Add Bank Accounts to track deposit destinations
Enhancements
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- Rezzy AI Improvements
- Add a "Rezzy reviewed" log link to inbound guest messages that explains why Rezzy chose not to respond
- Improve guest messaging response speed
- Update messaging agent retry logic to reduce false positives
- Improve rule violation responses
- Enable Airbnb channel messaging ability to copy text and click links in Inbox on mobile
Tweaks
- Enable Airbnb Highly Rated Guest discounts for all
- Improve Booking.com license validation error messages with actionable instructions
Bug Fixes
- Ensure Rezzy AI Directives and FAQs are only applied to the correct properties
- Fix guest payments and security deposits for EU and UK credit cards requiring 3D Secure bank verification
- Ensure owner portal listing site access permissions are honored
- Fix Stripe 3DS capture flow and handle unknown card type error
- Ensure booking and quote charge amounts are updated when a rate is pasted into the booking charges editor
- Fix the Vrbo Channel Bridge booking download after Vrbo decommissioned their legacy API
- Ensure hosts are notified if taxes and fees are missing for Booking.com booking imports
- Prevent duplicate property mapping errors during Airbnb imports
- Ensure Airbnb guest profile photos are included in inbox messaging threads
- Fix Listing Quality Analyzer missing rates warnings
- Ensure channel-removed review counts are correct in the Quality Center analytics and public review ratings
- Prevent duplicate task markers from appearing in Inbox timeline
- Ensure review Excel imports correctly link Booking.com and Airbnb reviews to their bookings
- Fix incorrect tooltip text on the security deposit rules page
- Prevent PM expense grid errors
- Ensure Ask Rezzy chat allows questions to be submitted
- Prevent Airbnb deposit sync corrections that result in negative amounts
- Improve bounce email address identification to prevent sending emails to inactive addresses
- Prevent channel integration publication when account is still read-only
- Correct owner name sorting on the owner statement, payout, expense, and portal statement grids
- Prevent Expedia activation for inactive properties