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Scheduled Responses

AI auto-responses offer immediate 24/7 guest communication, answer common questions when you're unavailable, boost booking rates, improve guest satisfaction, save time on repetitive inquiries, and help you stay competitive in the vacation rental market. You can add Rezzy AI schedules to respond automatically to guests, and additionally, you can specify which properties each schedule applies to.

Schedule

On the Rezzy AI Overview tab > Settings section, you'll see the Default Schedule. You can add additional schedules by clicking the + Add Schedule button.On the Rezzy AI Overview tab > Settings section, you'll see the Default Schedule, which you can adapt by clicking on the + Add Schedule.

The Rezzy AI Schedule allows you to create a schedule with options for days of the week or specific dates, date ranges, messaging mode, escalation behavior, conversation-ending methods, and settings for signature, language, and property.The Rezzy AI Schedule lets you create a schedule with choices for days of the week or specific dates, date ranges, messaging mode, escalation behavior, conversation-ending methods, and options for signature, language, and property.

Clearly, there are many options to consider here, but let's assume you know you'll be unavailable on Friday afternoons, and you can set Rezzy to respond to guest questions accordingly.Clearly, there are many options to consider here, but let's assume you know you'll be unavailable on Friday afternoons, and you can set Rezzy to respond to guest questions accordingly.

Want Rezzy to respond to guests over the weekend automatically? You can do that by creating a weekend schedule.Want Rezzy to respond to guests over the weekend automatically? You can do that by creating a weekend schedule.

Here's an example of scheduling Rezzy to respond to questions over the Thanksgiving holiday.Or perhaps you want to create a Holiday schedule like this.

All of your schedules will be displayed on the Rezzy AI Overview tab.All of your schedules will be displayed on the Rezzy AI Overview tab.

Edit or Delete

You can edit or delete a Schedule by clicking on the right kebab icon and selecting Edit or Delete.You can edit or delete a Schedule by clicking on the right kebab icon and selecting Edit or Delete.

Messaging Mode

See the Messaging Mode section of the Rezzy AI Setup & Configure support article.

Escalation Behavior

See the Escalation Behavior section of the Rezzy AI Setup & Configure support article.

Conversation Ending

See the Conversation Ending section of the Rezzy AI Setup & Configure support article.

Signature

See the Signature section of the Rezzy AI Setup & Configure support article.

Conversation Tone

See the Conversation Tone section of the Rezzy AI Setup & Configure support article.

Language

See the Language section of the Rezzy AI Setup & Configure support article.

Properties

See the Properties section of the Rezzy AI Setup & Configure support article.