Subject
Notice: Lynnbrook Group via BridgePay connection retiring November 30, 2026
Body
Hi [first name]!
What’s changing
Our recommendation: Continue with Lynnbrook Group
Why this is happening
Protecting guests’ credit card information is a priority. The Payment Card Industry Data Security Standard (PCI DSS) sets safeguards for cardholder data and evolves with technology and security threats.
As part of meeting those requirements, we’re retiring older payment integrations, such as BridgePay, and focusing on partners whose technology supports rigorous security and compliance standards.
What you need to do
Contact Lynnbrook Group as your first step to discuss your existing account and determine the best available option for transitioning away from BridgePay.
Once your new connection is established in OwnerRez, assign it to the appropriate properties, review your payment settings, and check upcoming bookings for scheduled payments or security deposits needing attention.
Lynnbrook Group Contact
Reach out to Caleb Fordham or your current Lynnbrook representative:
Caleb.Fordham@lynnbrookgroup.comYou can also review our Lynnbrook Group setup guide.
Other payment processing options
If you prefer to explore other providers, you can review our full list of supported payment processors and gateways.
Contact us if you have questions or need help switching.
We apologize for the inconvenience and understand that changing your payment gateway takes time and effort. This transition helps protect cardholder data, and we're here to help.
-The OwnerRez Team