Update August 19, 2026

New Features

  • Introducing Snippets for quickly inserting reusable text into messages and new Stay field codes
  • Add support for host-initiated cancellation of Airbnb reservations through OwnerRez
  • Vrbo channel integration onboarding process Wide Release

Enhancements

  • Add required indicators for some input fields

Tweaks

  • Improve booking calendar toolbar button layout
  • Improve ribbon calendar booking spacing

Bug Fixes

  • Fix broken links in portal DNS check notification emails
  • Ensure WhatsApp accounts in pending connection status are processed correctly
  • Prevent Airbnb resolution payout duplicates charge when split across multiple deposits
  • Ensure Rate Checker excludes surcharges when no channel is selected
  • Prevent redundant void requests to Stripe when releasing already-voided security deposit holds
  • Ensure "Other Help & Resources" links are visible in the Setup Wizard
  • Prevent promo code discounts from converting to automatic when clicking on Applied heading
  • Remove incorrect "Needs 3DS" badges on Credit Card Processing History report for unrelated Stripe declines
  • Prevent check-in method sync failures for ineligible Booking.com properties
  • Fix Vrbo calendar sync failures when minimum stay exceeds maximum stay
  • Prevent Ask Rezzy pop-up from unexpectedly reopening after being closed with the X button
  • Fix recurring message triggers silently halting after manually skipping a single occurrence
  • Ensure Airbnb parking amenities are updated when changed in OwnerRez
  • Fix Guest Portal security deposit rejections for unrecognized card brands
  • Ensure Setup Wizard validation messages are visible when users scrolls past top banner
  • Fix Airbnb reauthorization skipping booking import when other channels were recently reconnected
  • Hide Property Term field in Booking/Inquiry widgets when Property Selector is disabled
  • Fix Quality Center errors for accounts with large booking histories
  • Ensure sent message statuses are updated to "Sent" in real-time
  • Address co-travelers and third-party bookers by name instead of the primary booker in Rezzy AI replies
  • Ensure portal access is available user has grants to both current and former property owners
  • Fix Booking.com deactivation reason categories and add missing reasons
  • Prevent duplicate legal entity errors when connecting existing Booking.com properties
  • Ensure Rezzy AI correctly reports channel review counts
  • Prevent duplicate Booking.com legal entities from being connected to multiple accounts
  • Ensure hosted website header changes are saved correctly
  • Restore automatic channel property-type matching when editing property accommodations
  • Ensure Booking.com incremental booking rule changes are syncing correctly between full syncs
  • Prevent ineligible Vrbo guest review errors
  • Ensure booking transactions grid amount columns sort correctly with security deposit holds
  • Import Booking.com reservations even when guest address is incomplete