OwnerRez occasionally deprecates a feature, integration, or other functionality when it no longer aligns with our roadmap. Technology changes, security standards evolve, third-party platforms update, and better solutions become available. Maintaining older functionality requires development, testing, and support resources that could otherwise be allocated to areas that benefit more users. Deprecation lets us focus on functionality that's reliable, secure, built on modern standards, actively maintained, and frees us up to invest in the parts of OwnerRez that offer the best long-term reliability, security, and value to the community.
- What Does "Deprecated" Mean in OwnerRez?
- Does deprecated mean the same thing as discontinued or removed?
- Why does OwnerRez deprecate things?
- What happens when something is deprecated?
- Should I stop using something as soon as it is deprecated?
- Will OwnerRez Support help me with a deprecated feature?
What Does "Deprecated" Mean in OwnerRez?
From time to time, OwnerRez may mark a feature, integration, connection, or other functionality as deprecated.
Deprecation does not necessarily mean that something has stopped working or will be removed immediately. In many cases, existing users may continue using deprecated functionality for some time.
Instead, deprecation means that OwnerRez has decided to move away from that functionality, and it is no longer part of our fully supported feature set.
Does deprecated mean the same thing as discontinued or removed?
No. These terms represent different stages:
- Deprecated: The functionality may still be available to existing users, but OwnerRez is moving away from it. Support, maintenance, and future compatibility are limited and not guaranteed.
- Discontinued or Removed: This feature is no longer available in OwnerRez.
A feature may remain deprecated for an extended period before it is removed, or circumstances may eventually require its removal. When possible, OwnerRez will provide reasonable notice and guidance to help affected users understand their options.
Why does OwnerRez deprecate things?
We don't make the decision to deprecate functionality lightly. OwnerRez has been under continuous development for many years. During that time, technology changes, security standards evolve, third-party systems update their APIs, better solutions become available, and our users' needs change.
Maintaining older functionality also requires ongoing development, testing, documentation, and support resources. In some cases, continuing to invest in aging or lightly used functionality can prevent those resources from being used to improve areas of OwnerRez that benefit many more users.
Deprecation allows us to focus our resources on functionality that we believe provides the best long-term combination of:
- Reliability and stability
- Security
- Modern technology and standards
- Active development and improvement
- Strong third-party partnerships, when integrations are involved
- The greatest benefit to the OwnerRez community as a whole
While moving away from familiar functionality can sometimes be inconvenient in the short term, deprecation helps OwnerRez maintain a healthier, more secure, and more sustainable platform over the long term.
What happens when something is deprecated?
The exact circumstances may vary depending on the feature or integration, but generally:
- Existing functionality may continue to work, but its continued operation is not guaranteed.
- New users may be prevented from enabling or connecting to the deprecated functionality.
- Deprecated functionality will generally not receive new features, enhancements, or improvements.
- Maintenance and troubleshooting may be limited.
- Bugs or compatibility issues affecting deprecated functionality may not be fixed.
- OwnerRez cannot guarantee ongoing compatibility with future changes to OwnerRez, third-party systems, APIs, security requirements, browsers, operating systems, or other technology.
- Deprecated functionality may eventually be removed or stop functioning entirely.
When possible, OwnerRez will provide reasonable notice and guidance to help affected users understand their options.
Should I stop using something as soon as it is deprecated?
Not necessarily. Deprecation is intended to give you information so you can make an informed decision for your business. Depending on the functionality and your particular circumstances, you may decide to continue using it while it remains operational.
However, continued use of a deprecated functionality carries additional risk because its future compatibility and support are not guaranteed.
For business-critical functionality, we recommend reviewing the supported alternatives and developing a transition plan rather than waiting until a deprecated feature stops working.
Will OwnerRez Support help me with a deprecated feature?
Yes, but the type of assistance we can provide may be different from what you would receive with fully supported functionality.
Our Support team will continue to help you understand your situation, identify available options, and provide guidance on transitioning to supported functionality.
However, using deprecated functionality means we cannot guarantee that Support or Engineering can troubleshoot, repair, restore, or provide a workaround for a problem involving that functionality.
Our goal with deprecation isn't simply to take something away. It's to make sure OwnerRez can continue investing in a secure, reliable, and actively supported platform for the entire OwnerRez community.