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We’ve Reverted the Recent Change to Your ‘Children’ Setting
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Hi [first name],
Recently, we made a change to automatically enable Children for listings where only Infants were allowed. Our goal was to help more properties appear in filtered searches for families.
After hearing from a number of users, we’ve learned that many had “infants only” set intentionally, and this update didn’t work for their listings. While we also heard from an overwhelming number of users who appreciated the change, we’ve decided to revert it for now so we can better support everyone’s preferences.
If you received the original notice but don’t currently wish to allow Children or Infants, please double-check your settings. We’ve had a few reports from users who thought both were disabled, when in fact Infants were still set as allowed on their properties.
In the future, we’ll introduce a clearer opt-in process for updates like this. We sincerely apologize for any inconvenience this caused.
If you’d like to enable Children on your listings, you can do so at any time by going to:
Properties → (Property Name) → Rules → Change → Occupancy Restrictions → set “Children” to Allowed.
Thank you for sharing your feedback and for being part of the OwnerRez community.
Best regards,
The OwnerRez Team