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HostAI

HostAI is a support platform built for guest-focused teams. OwnerRez’s HostAI integration allows you to bring all of your communication channels, all of your knowledge, and all of your people into one AI-powered inbox. Designed based on the practices and processes employed by world-class hospitality teams, we don’t think of HostAI as a “tool”, but as a better “way” to manage and scale hospitality operations.

Steps for integration:

1. Go to hostai.app and click Start for Free or Sign In.

2. Once logged in, go to the Settings page and click -> PMS -> Select OwnerRez as your PMS.

3. Authorize HostAI integration.

4. You'll be redirected back to HostAI where you should click Import to import your listings. 

If you have any questions, please email HostAI at: support@hostai.app

What Data is Transmitted:

  • Webhooks are used to sync data instantly
  • Property data: All listing data from OwnerRez - such as description, amenities, checkin/checkout instructions, etc. - to answer guest questions
  • Reservation data: All reservation data - such as guest name, dates, status, etc. - to answer guest questions and send upsells
  • Message sending and receiving